Welcome to the Franchise Association!  Tips on completing your listing in FASA’s online directory.

Step 1

You will receive an email from the system to notify you that your account has been set up and you need to change your password.  Please proceed and change your password with something memorable.  Once changed, you will be asked to log into your account.

 

 

Step 2

Once logged in you will be taken to your account dashboard where you have a few options.  Here you can see your list of orders if you’ve ordered something on the website, gain access to your downloads if you have, for example, ordered e-books or Sanlam Surveys.

One of the other options is to amend your account details which I recommend you do and the other is to add your listing.

 

 

Step 3

Complete your account details.  If we’ve not supplied you with a display name, use your business name as a user name for admin purposes.  Use one word only and the shorter the better.  If there is a display name in this field, you can leave it as is.   If you’ve not amended your password you can do so here or leave it blank.  Click on save.

 

 

Step 4

Navigate back to the top left of your dashboard.  Depending on what you signed up for, click on either Accredited Franchise or Service Provider/Supplier of Goods membership.  See step 2 above.

 

Once you’ve clicked on either of the membership options you should see your listing in the dashboard and it will either say pending or published.   If you do not see your listing then you need to click on add listing to begin adding your listing to the directory.

 

The next step is to click on the gear icon as shown below and click on edit.

 

 

Step 5

You are now ready to complete the form and add your listing.  The form should be self-explanatory.

 

Tips on completing the directory listing

Content

  • Use easy to understand language and avoid industry terminology.
  • If you are a franchise, keep information simple but thorough, so that a potential franchisee will be encouraged to contact you about your franchise opportunity.
  • If you are a franchise, COMPLETE the financial section, it is a required field otherwise the listing will not submit and you may lose information when you try to submit your form. The form will not submit if you do not complete this field.
  • As a service provider or goods supplier member you can use the option of tags whereby you can add specialist services, e.g. compliance, franchise agreements, funding, lighting supplies, juice supplies, spices, copy writing etc.

Images and videos

Avoid uploading large image file sizes but please make sure your images are good quality, especially your logo.  If you struggle to upload images and your logo, please email your images to socialmedia@fasa.co.za together with your display name.

 

Submit images of team members, store openings, awards you’ve won, etc.

 

For videos, the system will ask you for a YouTube url or a vimeo user to upload videos.

 

Reviews and Testimonials

Once your listing is published in the directory, you can send the link to your franchisees or clients and ask them to submit a testimonial or write a review of your service offering or franchise business.

 

And lastly

Once you’ve submitted your listing, it will be held in pending for review by one of FASA’s team members who will be in contact with you for any changes should there be any thereafter your listing will be published.  As long as you’ve completed the required fields, you can submit at anytime and come back to complete the rest of your listing.  All information will be saved on the system.

Should you need to log into your account:

On the FASA website, under the navigation tab “Directory” click on the Login/Register tab.

If you get stuck or have any suggestions please send an email to socialmedia@fasa.co.za

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