Italtile Retail
LIVING BEAUTIFULLY SINCE 1969
To live beautifully means to live your best life. And since the day we opened our doors for business in 1969, it has been our passion and privilege to deliver a unique brand of service and a luxury experience to our customers that brings home the best: the very best from the world of décor innovation and inspiration, international trends, mindful and sustainable eco-chic living, the very best professional design advice, and the very best quality and value for money. It’s the Italtile Way, and nobody does it better.
Italtile Commercial
ITALTILE COMMERCIAL NATIONAL OPERATIONS MANAGER
JOB SPECIFICATION
Italtile Commercial is offering a position of National Operations Manager within our dynamic team
The National Operations Manager would be an assistant manager to the Commercial JV Partner.
Requirements:
Below are some of the criteria we would like to look out for in potential recruits:
- Must have experience in Business Acumen (good financial understanding of projects)
- Self-motivating
- Must have a high level of Emotional Intelligence
- Good communication skills (Ability to communicate with high level people in management positions)
- Well organised in daily routines (admin, appointments, follow-ups, etc)
- Good self-management and self-discipline skills
- Excellent interpersonal skills
- Ability to work both individually and in a team environment
- Ability to build and maintain business relationships
- Academic requirement – B-Comm degree or 3-year management diploma [or similar]
- Computer literacy is very important
- Own transport with valid driver’s license
- No candidates under 35-year-old
- 3 to 5 years’ experience in middle management
- Professional presentation skills
The functions of the Commercial National Operations Manager would be the following:
- Human Resources
- Recruitment of sales agents and administrative support personnel. This will include the first interviews with recommendations for 2nd
- Management of induction training of new agents and administrative support personnel.
- Monthly one-on-one interviews with all agents and administrative support personnel.
- Performance appraisals every 3 months with all agents and administrative support personnel.
- Performance management of underperforming agents and/or administrative support personnel.
- Driving of the productivity number to get it to the productivity the KPI.
- Management of annual Team Building exercises.
- Communication and marketing
All communication and marketing to be coordinated with the National Managing marketing manager. This will include:
- Planning of monthly webinars.
- Allocating of leads from monthly webinars
- Managing monthly guerilla marketing pamphlets
- Managing updates on the Commercial part of the website.
- Managing the updating of the Commercial catalogue.
- Managing Commercial Marketing events.
- Managing any other ad hoc marketing actions that may occur from time to time.
- Stock & other administrative matters
3.1 Management and clean up provision stock list.
3.2 Management of stock accountability per agent
3.3 Management of GSNP’s to be in line with KPI
3.4 Management of debtors to be in line with KPI
3.5 Management of Model stock
3.6 Management monthly controllable cost.
3.7 Management of accuracy of monthly income statements.
3.8 Compiling of monthly management reports and quarterly Board reports.
3.9 Compiling of any other ad-hoc management reports that would be required from time to time.
3.10 Management of National key accounts.
3.11 Management of the implementation of new specification program any changes to SAP and/or other ‘’tools’’ that are required to increase productivity as well as to grow sales.
3.12 Updating of Commercial Procedures and Commercial Italtile way as and when required.
3.13 Management of the clean-up and maintenance of the IT shared drive.
3.14 Management of weekly product and other training.
3.15 Management of any specific matters as agreed on the Strategic Planning sessions.
Salary:
Market related plus profit share incentive.
Applicant to reside within Gauteng. Position based in Pretoria.
Email CV to Lindy Maree: lpp@icon.co.za
If you have not received communication, unfortunately, your submission was unsuccessful.
Established since 1969, franchising since 1990. Member of the Italtile Group operating 14 company owned showrooms and 3 joint venture showrooms, 1 Franchise and 1 Web store as well as a commercial division.
Italtile
Italtile The Glen | Franchise Opportunity
August 2022
A BEAUTIFUL FRANCHISE OPPORTUNITY AWAITS YOU AT ITALTILE THE GLEN.
We’re looking for a special, self-motivated someone with the rare combination of innovation, creative flair, business acumen and management experience to take the helm of Italtile The Glen, increase sales and build relationships with key customers and role-players in the industry.
The Italtile Heritage. You’ll be investing your energy and ideas in a brains trust that has grown South Africa’s most-admired luxury homewares brand into 14 stores throughout South Africa and across the border into Botswana. Italtile has over 50 years of experience in the luxury retail sector – both residential and commercial – striving to be the leading retail brand in the field of imported and local tiles, taps, sanware and bathroom accessories, offering a diverse range of premium fashionable products.
The Italtile Way. Since 1969, we have nurtured extraordinary long-term relationships with both local and international suppliers. We have also held dear our core values of integrity, honesty, and transparency. Key to the Italtile brand of business is our incomparable passion for what we do, professionalism and respect for our customers, with service above self. Hands-on, roll-up-your-sleeves, can-do, go-the-extra-mile service is tablestakes. And it’s The Italtile Way.
The Scope of the Challenge.
The total size of the investment required is approximately R4 million, in a profitable and well-established store backed by a 50+ year brand heritage. Finance options will be available for the successful applicant.
Not everyone has what it takes to be an Italtile Franchisee. Not everyone has that unusual combination of focus, creativity and energy. But if our brief offers the kind of challenge and environment that inspires you, you could be our kind of franchisee and we’d like to meet you.
Excited? Then email Nicole Russell, russelln@italtile.co.za with your resumé, CV and any other document that you feel best outlines your career achievements and goals. A Disclosure Document will be forwarded to you.
A minimum of 6-month full time training, prior to being awarded a franchise.
Italtile
Italtile The Glen | Franchise Opportunity
August 2022
A BEAUTIFUL FRANCHISE OPPORTUNITY AWAITS YOU AT ITALTILE THE GLEN.
We’re looking for a special, self-motivated someone with the rare combination of innovation, creative flair, business acumen and management experience to take the helm of Italtile The Glen, increase sales and build relationships with key customers and role-players in the industry.
The Italtile Heritage. You’ll be investing your energy and ideas in a brains trust that has grown South Africa’s most-admired luxury homewares brand into 14 stores throughout South Africa and across the border into Botswana. Italtile has over 50 years of experience in the luxury retail sector – both residential and commercial – striving to be the leading retail brand in the field of imported and local tiles, taps, sanware and bathroom accessories, offering a diverse range of premium fashionable products.
The Italtile Way. Since 1969, we have nurtured extraordinary long-term relationships with both local and international suppliers. We have also held dear our core values of integrity, honesty, and transparency. Key to the Italtile brand of business is our incomparable passion for what we do, professionalism and respect for our customers, with service above self. Hands-on, roll-up-your-sleeves, can-do, go-the-extra-mile service is tablestakes. And it’s The Italtile Way.
The Scope of the Challenge.
The total size of the investment required is approximately R4 million, in a profitable and well-established store backed by a 50+ year brand heritage. Finance options will be available for the successful applicant.
Not everyone has what it takes to be an Italtile Franchisee. Not everyone has that unusual combination of focus, creativity and energy. But if our brief offers the kind of challenge and environment that inspires you, you could be our kind of franchisee and we’d like to meet you.
Excited? Then email Nicole Russell, russelln@italtile.co.za with your resumé, CV and any other document that you feel best outlines your career achievements and goals. A Disclosure Document will be forwarded to you.
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