Multiserv (Pty) Ltd

Accredited Member
Our franchises are:
Regional, Nationwide
For Sale: areas/territories
Existing stores for sale or franchisor is looking for new territories in the following areas:
Eastern Cape
Free State
North West
Western Cape

Multiserv is continually improving the business practices that underpin the growth and retention of its customer base.  Through its dedicated and experienced staff, the company:

  • Provides a superior level of service, quality and reliability to its customers, in order to retain their respect and continued support for the way we conduct our business.
  • Offers
    • An affordable, exciting and enjoyable shopping experience to our customers.
    • Innovative products.
    • An improved shopping environment and personalised service.
  • Partners with our franchisees to build and sustain a profitable and valuable business opportunity to emerging, and established, entrepreneurs.

Established in 1969 as a chain of heel bars in Johannesburg, Multiserv has developed into a leading franchise and retail services chain in Southern Africa.

Multiserv operates nationally with a growing portfolio of more than 100 stores.

We are constantly expanding our range to be ahead of the market in the products and services we offer.

For fifty years, Multiserv has prided itself on providing the finest quality services and products at reasonable prices through its highly skilled franchise operations.

Multiserv has established itself as the undisputed leader in the provision of shoe repair and associated services to the full demographic of the South African public.


Shoe Repairs

Shoe Care

Key Cutting



Dry Cleaning

Carpet Cleaning


Stitching & Patching

Cellular services

Accessories and repairs

Internet services

Selected services at selected stores

Multiserv is one of South Africa’s largest franchise operations with 100 franchised outlets nationwide.

You can utilise this 50-year brand by joining the Multiserv network as a franchisee and becoming your own boss.

With our large footprint and brand power, Multiserv has established solid relationships with the best suppliers, ensuring competitive pricing, and product and service availability for franchisees.

A successful Multiserv Franchisee is energetic, has the drive to make their business a success and knows the importance of excellent service, quality and value for money. You need only the will to succeed.  Nor do you need extensive business experience, or any particular skills, as we will train you on everything you need to run a successful franchise.

The Multiserv franchisee is a team player within the franchise network. Still independent, and is in charge of your own success, you will enjoy the support of a group of industry experts.

You can tailor-make your own services from a variety of customer offerings.

Initial training consists of:

  • Working in a simulated store environment.
  • Classroom sessions at Multiserv’s Training Centre in Johannesburg South, OR your own store.
  • Further in-store training, where necessary.

Our training centre has a fully equipped computer setup, where franchisees and operators are trained to use the customized Multiserv point-of-sale (POS) system.

therefore, training is provided on an ongoing basis, using new material and practices to keep pace with customer requirements.  Our well-trained Operations Support Team offers operational, marketing and technical support through regular store visits, reviews, audits, and training, and provides assistance with local marketing initiatives.

Stores for Sale:


  • Mall of the South
  • Diepsloot Mall
  • Katlehong
  • Village Square
  • Heidelberg
  • Eyethu Mall
  • Evaton Mall
  • Raslouw Lifestyle Centre
  • Hatfield Plaza
  • Alberton City
  • Kopanong Shopping Centre
  • Sinoville
  • Greenstone Shopping Centre
  • Kempton Square
  • Festival Mall


  • Groblersdal


  • Lydenburg
  • Tubatse Shopping Centre


Free State

  • Heidedal Mall

KwaZulu Natal

  • Westville Hyper

Western Cape

  • Maynard Mall
  • Khayelitsha Shopping Centre

Franchise Outlets for Sale:

  • Shoprite Rustenburg
  • Greystone Crossing
  • Mooirivier Mall
Avail funding solutions via bank or government funding?
Financial Cost

R350 000 excl VAT & Joining Fee.

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