Automatic HR Functions to achieve more efficient personnel management
Human resources management is arguably one of the most complex and daunting aspects of managing a business. Unless a franchisee or business owner has HR management training or experience, personnel management presents a number of potential challenges.
Typical HR challenges facing franchisees and business owners include:
- Processing and record-keeping. Manual methods expose business owners to the risk of non-compliance, lost or stolen records, etc.
- Employee time-keeping, ensuring personnel arrive and leave on time. A 5-minute late arrival has a significant cost implication. For example: Staff are 5 minutes late for every shift. If the manager has 30 staff, then the business “loses” 150 minutes. Each employee works 15 shifts each month, which means the business loses 2 250 minutes every month (or 37 hours). If the hourly rate for staff is, for example, R35, then the business is losing R1 295 each month. In a year, the business loses R15 540 to tardiness or early departure.
- Management of overtime, paid leave, etc. Again, manual processes introduce the risk of errors and inefficiencies.
- Staff discipline (e.g. policy compliance, daily task management, etc.)
- Rostering and scheduling, which is time-consuming. For owners and managers who are not on-site daily, this is especially demanding.
- Timeous processing of monthly payroll.
PRP Solutions, a specialist in human resources management, offers a suite of tools and solutions to address these challenges and to optimise managerial administration. These solutions have proven effective, enabling more efficient and productive human resources management, as well as financial savings.
Enabling effective employee management & visibility
The Honeycomb Management portal from PRP Solutions, accessed via laptop or mobile device, is a cloud-based solution that seamlessly integrates with existing payroll systems, to automate different management and administrative tasks (e.g. resource planning, payroll, etc). This enables agile employee management, in real time. The user can see what time employees are clocking in, as well as which staff are on duty, and match this back to the site’s productivity. Honeycomb enables streamlined employee verification during personnel on-boarding, negating the risk of fraudulent staff profiles. In addition, the system enables the user to authorise payroll, on the go.
PRP Solutions’ Bee Series biometric devices (which employees can use to sign in or out), coupled with PRP’s Honeycomb Management Portal creates a system that automates staff time-keeping, daily task management, and payroll.
The PRP Buzz app for employees connects each staff member to Honeycomb via their phone, enabling the employer to send employees notifications or daily task lists, reminders and schedule updates.
Case Study: PetroCONNECT
PetroCONNECT, a local consultancy and agency for petrol service stations across South Africa, sought out solutions on behalf of its customers – retailers who are often new to the industry and lack HR management skills or experience.
PetroCONNECT partnered with PRP Solutions in 2019, to assist with the supply of smart tools to address various HR challenges. PRP Solutions recommended the implementation of its tools – namely the Honeycomb Management portal, Bee Series biometric time management devices, and the Buzz Employee App. Following implementation, PetroCONNECT customers have achieved financial savings of 10 – 20% (site specific) and also optimised managerial administration significantly. “South Africa has very stringent labour laws. Employers should consider progressing to an innovative system that ensures compliance and safety of records,” states Sbonelo Mbatha, Co-Founder and Director, PetroCONNECT.
PRP Solutions system saves franchisees and business owners a lot of time, while also providing a detailed overview of the business. “It consolidates information from multiple sites, giving the manager a full view of the business and its operations,” comments Walter Mbambo, Industrial and Employee Relations Advisor, PetroCONNECT.
“The Honeycomb’s notifications make the user feel comfortable in the knowledge that their service station sites are operating properly, even when the manager is not present on-site,” adds Mark Harper, Co-Founder and Director, PetroCONNECT. He notes that the Buzz App is useful in prompting the right behaviours and creating good habits, for smoother business operations.
PetroCONNECT partnered with PRP Solutions, not only to derive its technology solutions, but because PRP Solutions has technical and operational HR management expertise. “PRP Solutions doesn’t claim to know our dealers. But they’re open to new suggestions about what might work for the industry,” states Mbatha.
Find more information about PRP Solutions and its offering, here or contact Kriya Govender – kriya.govender@prpsolutions.com
About PRP Solutions
PRP Solutions assists more than 100 clients across industry sectors to efficiently manage over 160 000 employees at over 7 500 diverse workplaces in 18 countries in Africa. For more information visit PRP Solutions
To protect, lobby, promote and develop ethical franchising across all sectors in South Africa with specific focus on transformation.