INSIDE THIS ISSUE:

Consumers Behaviour Changing

Webinar into research insights into Franchise Success

Training Programme for Franchise Support Staff

Data Privacy Law update from Routledge Modise

Fasa Member News

Attend FASA's first Franchise Focus Seminar

FASA's 34th AGM and Golf Day on 26 February a must for all members

It's time to Show Off at IFE 2013!

 
 
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Training Programme for Franchise Support Staff

Franchising Plus will be running their Franchisee Performance Management workshop aimed at franchise support staff from the 19 - 21st February 2013. This three-day programme is for people who conduct field visits or provide support to franchised as well and company-owned outlets. For years it has been believed that forms and incentives are the be-all and end-all of effective field visits. It has been proven that a motivated franchisee with well-trained staff gets it right every time. This course aims to cover all the basics of a good field visit but focuses on imparting the skills needed to ensure standards are maintained, through to the job coaching. Role playing based on commonly experienced situations form an integral part of this course. The course will be conducted by skilled facilitator Annie Baptiste, an experienced consultant and trainer in the franchising sector. At a cost is R 4 500 per delegate, VAT inclusive, this is a good investment in your support staff.

DATE: 19 - 21 February 2013
TIME: 08h30 - 16h00
VENUE: Tourism Business Council of South Africa, End Street, Centurion,Gauteng.

For more information or to book contact Annie on 084 404 1144 or email annie@franchisingplus.co.za